Contact

We’d Love to Hear from You!

Seriously, we mean it. Whether you nailed one of our recipes and want to share your excitement, completely burned your salmon and need help troubleshooting, or just have a question about that weird smell coming from your air fryer (we’ve been there), we’re here to help.

Our team actually reads and responds to every message personally. No automated responses, no offshore call centers – just real humans who genuinely care about helping you master air fryer seafood.

How to Reach Us (Pick What Works Best for You)

General Questions & Recipe Help

Email: [email protected]
Response Time: 24-48 hours (usually much faster)
Best For: General questions, recipe troubleshooting, ingredient substitution questions, cooking technique clarifications

Sarah manages our general inbox and she’s ridiculously good at solving recipe mysteries. “My shrimp turned out rubbery” or “Can I substitute tilapia for cod?” – she’s got you covered.

Recipe-Specific Support (When Things Don’t Go as Planned)

Email: [email protected]
Direct Contact: Sarah Martinez
Response Time: Same day (typically within 4-6 hours during business hours)
Best For: Recipe didn’t work out, unclear instructions, timing issues, need recipe modifications for dietary restrictions

If a recipe flopped, we want to know! Send us details about what happened – which air fryer you used, what went wrong, even photos if you have them. We’ll troubleshoot with you and update the recipe if needed.

Founder’s Direct Line (Big Ideas & Partnerships)

Email: [email protected]
Direct Contact: Elena Rodriguez, Founder
Response Time: 3-5 business days
Best For: Partnership opportunities, media inquiries, collaboration proposals, major feedback about site direction

Elena personally handles strategic conversations. During peak testing seasons (usually spring and fall), she might take a few extra days but always responds personally.

Food Science Questions (The Nerdy Stuff)

Email: [email protected]
Direct Contact: Marcus Chen, Culinary Scientist
Response Time: 2-3 business days
Best For: Why did this happen?, science behind cooking techniques, air fryer mechanics, temperature and timing science

Marcus loves these questions. “Why does my fish stick to the basket?” or “What’s the science behind crispy skin?” – he’ll give you the detailed explanation plus practical solutions.

Video Tutorials & Advanced Techniques

Email: [email protected]
Direct Contact: Chef Thomas Williams
Response Time: 3-4 business days
Best For: Requests for video tutorials, advanced technique questions, professional cooking tips, live Q&A session questions

Thomas hosts our monthly live cooking sessions and produces all our video content. He’s slower to respond because he’s usually elbow-deep in recipe testing, but his answers are always worth the wait.

Technical Support (Website Issues)

Email: [email protected]
Direct Contact: Kevin Patterson, Tech Specialist
Response Time: 24-48 hours
Best For: Login problems, password resets, subscription issues, recipe PDF downloads not working, website bugs

Kevin handles all technical issues. If you’re getting error messages, can’t access your account, or something just seems broken on the website, he’s your guy.

Press & Media Inquiries

Email: [email protected]
Response Time: 2-3 business days
Best For: Interview requests, expert quotes, media features, podcast appearances, content partnerships

We love working with media! Include your publication/platform, deadline, and specific angle in your initial email to help us respond more efficiently.

Business & Legal Matters

Email: [email protected]
Response Time: 5 business days
Best For: Legal questions, business partnerships, licensing requests, copyright concerns, formal complaints

For serious business or legal matters, this is the right channel. We take these inquiries seriously and respond thoughtfully, which sometimes takes a few extra days.

Privacy Concerns

Email: [email protected]
Direct Contact: Elena Rodriguez, Privacy Officer
Response Time: 48 hours (legally required, but usually within 24)
Best For: Data deletion requests, privacy policy questions, GDPR/CCPA requests, data access requests

Your privacy matters. Elena personally handles all privacy concerns and data requests with complete transparency.

Want to Write for Us?

Email: [email protected]
Response Time: 1-2 weeks
Best For: Guest post pitches, freelance writing inquiries, collaboration proposals

Include 2-3 published writing samples and your specific pitch. We’re picky about voice and accuracy, but incredibly supportive of our contributors. Fair warning: we receive about 50 pitches per month and accept roughly 5-10%.

What We’re Looking For:

Writers passionate about seafood and air fryer cooking
Strong storytelling with practical, tested recipes
Understanding of SEO without sacrificing readability
Willingness to share personal cooking disasters and successes
Commitment to our testing standards (minimum 5 recipe tests)

Pay Range: $150-300 per published article depending on length, research depth, and recipe complexity.

Join Our Team

Email: [email protected]
Response Time: 2-3 weeks
Best For: Job applications, internship inquiries, contractor proposals

Current Openings (Updated January 2026):

Part-Time Recipe Tester (Remote, $25/hour, 10-15 hours/week)
Social Media Coordinator (Remote, Full-time, TikTok/Instagram focus)
Freelance Video Editor (Contract, project-based)

Even if we’re not hiring for your skillset right now, we keep talented applications on file for 6 months. We grow strategically and often reach back out when new positions open.

Instagram: @airfryerseafood

Daily recipe posts and cooking tips
Behind-the-scenes stories of recipe testing (including failures)
Quick polls about what recipes to develop next
DMs open – we respond to most within 24 hours

TikTok: @airfryerseafood

Short-form recipe videos
Cooking hacks and troubleshooting tips
“What went wrong?” video series
Comment back on questions regularly

Pinterest: Airfryer Seafood

Full recipe collection organized by seafood type
Meal planning boards
Technique guides and infographics
Less interactive, but all recipes link back to full blog posts

Facebook: Airfryer Seafood Community

Community group with 12,000+ members
Daily discussion threads
Reader recipe adaptations and successes
Live Q&A sessions announced here first

We don’t have Twitter/X – we tried it but couldn’t maintain the quality of interaction our community deserves.

Subscribe: [subscription form on website]
Frequency: Weekly every Tuesday, plus occasional special announcements
Subscribers: 45,000+ home cooks

Every Tuesday at 4 PM EST, Sarah sends out a newsletter featuring:

One super-quick seafood recipe for busy weeknights
Troubleshooting tip of the week
Reader success story
What’s coming next week

No spam, no daily bombardment, no selling your email. Just helpful content when you need it most. Unsubscribe anytime with one click.

Phone (Yes, We Have One)

Phone: +1 (503) 555-0123
Available: Monday-Friday, 9 AM – 5 PM PST
Voicemail Response: Within 24 business hours

Honestly? We prefer email because it lets us give you detailed, thoughtful responses with links and resources. But if you really need to talk to a human voice, call us. We’ll either answer or call you back promptly.

Visit Us (But Call First!)

Business Address:
LLC Airfryer Seafood
123 Harbor Way, Suite 200
Portland, Oregon 97204
USA

Our test kitchens aren’t set up for walk-in visitors (they’re honestly pretty chaotic), but if you’re in Portland and want to meet the team or discuss serious business partnerships, email to schedule an appointment. We love meeting community members in person!

Mail (The Old-Fashioned Way)

Send physical mail to our business address above. Elena checks the mailbox weekly. We’ve received handwritten recipe successes, local seafood recommendations, even homemade hot sauce from grateful readers. We read every letter, though our response might come via email for efficiency.

Response Time Expectations (Real Talk)

During Normal Operations:

Recipe help: Same day to 48 hours
General questions: 24-48 hours
Technical support: 24-48 hours
Business inquiries: 3-5 business days
Job applications: 2-3 weeks

During Peak Recipe Testing Seasons (March-April and September-October):
Everything might take 1-2 days longer. We’re literally testing 15-20 recipes simultaneously during these periods, and our response times slow slightly.

During Holidays (Thanksgiving week, Christmas week, New Year’s week):
We try to maintain some coverage, but expect 3-5 business days for non-urgent matters. For urgent technical issues during holidays, we have emergency coverage.

What Makes a Great Message? (Help Us Help You Faster)

For Recipe Troubleshooting:

✓ Which specific recipe (include URL if possible)
✓ Your air fryer brand and model
✓ What went wrong specifically
✓ Photos if you have them
✓ Any substitutions you made

This helps us diagnose problems quickly instead of going back and forth with follow-up questions.

For General Questions:

✓ Be specific about what you’re asking
✓ Include relevant context
✓ Tell us what you’ve already tried
✓ Let us know if you have time constraints

For Partnership Proposals:

✓ Who you are and what you do
✓ What you’re proposing specifically
✓ What’s in it for our community (not just us)
✓ Your timeline and next steps

What We Can’t Help With

We’re NOT:

Equipment repair services (contact your air fryer manufacturer)
Medical professionals (consult your doctor for health questions)
Personal shoppers (we can’t tell you which specific fish to buy at your local market)
Tech support for your air fryer (that’s the manufacturer’s job)

We DON’T:

Develop custom recipes for individual requests (our testing process is too intensive)
Provide recipe scaling for commercial use without licensing agreements
Offer phone consultations or video calls (email works better for everyone)
Respond to spam, abusive messages, or copyright infringement attempts

Language Support

Our primary language is English. While several team members speak Spanish (Elena and Sarah) and Mandarin (Marcus), our official correspondence is in English to ensure consistency and accuracy. We use Google Translate cautiously for reading messages in other languages but respond in English.

Accessibility

If you have accessibility needs that make email difficult, let us know and we’ll work out an alternative. We’re committed to making our content accessible to everyone, though we’re still learning and improving in this area.

Emergency? Not Really…

If you’re having a genuine food safety emergency (symptoms of food poisoning, severe allergic reaction), please contact poison control or seek medical attention immediately. Don’t email us first.

If your dinner is burning right now, turn off the air fryer first, then email us later about what went wrong! We’ll help you troubleshoot for next time.

Follow-Up Policy

If you haven’t heard back within our stated response times, please follow up! Sometimes emails slip through, get caught in spam filters, or get accidentally marked as read. We never mind follow-ups – we’d rather double-respond than leave you hanging.

Feedback (The Good, The Bad, The Ugly)

We genuinely want your honest feedback about:

Recipes that didn’t work
Website features that frustrate you
Content you wish we’d create
How we can serve you better

Send all feedback to [email protected]. Sarah compiles everything monthly and shares it with the team. Your input directly influences what we create and improve.

Our Commitment to You

When you contact us, we promise:

Real humans respond, not bots
Thoughtful answers, not copy-paste templates
Respect for your time and concerns
Transparency about what we can and can’t do
Follow-through if we say we’ll update a recipe or investigate something

We built this blog because we wanted to make air fryer seafood accessible to everyone. That same philosophy guides how we communicate – clearly, honestly, and with genuine care for your success in the kitchen.

Let’s Connect

Pick whatever contact method works best for you, reach out, and let’s talk seafood! Whether you’re celebrating a recipe success, troubleshooting a disaster, or just want to share your air fryer journey, we’re here for it.

Most Popular Contact: [email protected]
Fastest Response: [email protected] (Sarah responds like lightning)
Most Detailed Answers: [email protected] (if you want the science)

We’re not just a recipe blog – we’re a community of seafood-loving, air fryer-enthusiastic home cooks helping each other succeed. You’re part of that community, and we can’t wait to hear from you.

P.S. If you just successfully made one of our recipes and want to share your excitement, we LOVE those messages. They make our day. Send photos to [email protected] and you might be featured in our Reader Success Stories!